Quality Assuarance
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To provide quality university education and training and to embody the aspirations of the Kenyan people and the global community through creation, preservation, integration, transmission and utilization of knowledge

The mandate of the directorate, as a sub-system of the University, has been carefully derived from this mission. In carrying out this mandate, actions of the directorate personnel are shaped by “what we are allowed to do” element of the context. This is embodied in the University of Nairobi Core Values:

  1. Freedom of thought and expression. The University shall promote and defend freedom of thought and expression in academic inquiry and other activities;
  2. Innovativeness and creativity. Innovativeness and creativity shall be the hallmark of our activities as we initiate and adapt to change;
  3. Good corporate governance, integrity, transparency and accountability. The University embraces and practices good corporate governance;
  4. Team spirit and teamwork. The University shall foster a work environment characterized by team spirit and teamwork;
  5. Professionalism. In all its actions and interactions, the University shall maintain ethical behaviour, professional etiquette and honesty;
  6. Quality customer service. The University shall provide quality services to our clients;
  7. Responsible corporate citizenship. The University shall ensure that all the decisions and actions are marked by human dignity, equity, social justice, inclusiveness, equality, human rights, non-discrimination and protection of the marginalized;
  8. Respect for and conservation of the environment. In all its activities, the University shall strive to respect and protect the environment.
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